We want you to adore the products you receive from us just as much as we enjoy creating them. If you’re not completely satisfied, we’re here to guide you through the return, exchange, or refund process.
We offer a 7-day return window for all items purchased online excluding items with a discount of 20% or more.
To be eligible for a return or exchange, items must meet the following conditions. Failure to comply may result in the denial of your request:
- Items must be unwashed.
- Items must be unworn.
- Items must remain in their original packaging.
- Items with pilling may be subject to rejection.
- Items with markings, stains, or discolorations will not be accepted.
- Items with strong odors, such as smoke, cologne, or detergent, will not be accepted.
- Accessories such as jewelry, caps, bottles, and bags are non-returnable due to hygiene concerns.
- Bodysuits cannot be exchanged for hygiene reasons.
- Returns or exchanges for socks and other undergarments are not accepted for hygiene purposes.
Please note: Our 7-day warranty excludes normal wear and tear, as well as damage caused by misuse or accidents.
If your product(s) meet our return conditions our team will issue a store credit to the email attached to your order (excluding shipping costs).
Store credit/ coupon codes/ gift cards are valid for one year from the date of issue.
Please note that we reserve the right to deny returns after 21 days.
Out-of-Stock Exchanges
If the desired exchange product is out of stock, we will issue store credit valid for up to 3 months from the date of issue.
